Clear answers

Frequently Asked Questions

Direct answers for visitors comparing Peak Shift restaurant services, delivery options, and partner support.

Working With Peak Shift

Do I have to buy a preset package?

No. Peak Shift can quote a la carte services, customized service packages, day-rate engagements, project-based work, or recurring support based on the need.

How are services priced?

Peak Shift services are quoted according to scope, location, timing, deliverables, and level of support. Preferred pricing or customized bundles may be available when appropriate.

What area do you serve?

Peak Shift serves Hancock County, Harrison County, and Jackson County along the Mississippi Gulf Coast, with natural local relevance for Mississippi Gulf Coast communities.

Food Safety

Is Food Safety 101 ServSafe® certification?

No. Food Safety 101 is a foundational class and does not issue ServSafe certification.

Do you offer ServSafe online exam proctoring?

Yes. Peak Shift provides authorized in-person proctoring for online ServSafe examinations. Paper exams are not currently offered.

Are food safety audits official inspections?

No. Peak Shift food safety audits are confidential independent reviews, not official government inspections or regulatory scores.

Coaching

Is coaching part of restaurant support?

Yes. Coaching supports food safety and restaurant operations by helping leaders carry standards through people.

Is DIRECT a script?

No. DIRECT is a flexible coaching framework, not a mandatory script.

Partners

Who provides ForgeLaunchLabs services?

ForgeLaunchLabs is an independent third-party preferred partner responsible for its own scope, pricing, agreements, implementation, support, and service terms.

Does Peak Shift guarantee partner technology?

No. Peak Shift may assist with an introduction and preliminary needs identification but does not independently operate or guarantee ForgeLaunchLabs technology.